Great communication
Reviews
In general the process was fine. The information given upfront was excellent. The entire process took some time and at times it was unclear what documentation was needed. Messages would often get left in the loan portal that we did not see until much later as we didn't know to check the portal frequently for messages. All in all, the process was extensive but manageable. Thanks for your help!
Everyone was very easy to work with.
Really happy with everything that has occurred and the rate we got
Rick was great as usual. Explained things clearly and timely. Has great knowledge of industry and is trustworthy.
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Everything went smoothly. Rick was great about answering questions and making sure that we understood everything!
The process was painless and will organized
Rik and the staff are very professional and very competent in their jobs!
The customer service!! Everyone we talked with at Advisors Mortgage Group made us feel comfortable and answered all our questions. This was even more impressive and appreciated given the massive number of refinance's they are dealing with. There service with us made us feel like we were the only refinance they were working. Great job!! We also absolutely loved the initial contact with Rick and how he explained our refinance through an email/video where he walked through every detail.
Rick was a pleasure to work with. Built and maintained high level of trust from the beginning. Being a first time buyer, Stacey was also very helpful in the beginning of the process. Loraine and I struggled a bit when it came to potentially having to move my closing date but I know my name fell on her plate because of Gwen being ill. I know Loraine was working hard for my best interest and appreciate it greatly.
Very smooth - great communication and quick responses to questions.
easy to get the process completed. Rick and Lori were always well prepared and communication was great throughout.
Great people to work with. Good rates!
Specific instructions on docs and process.
It's a tedious process and the team made it as easy as could be.
Competitive rates, fair and reasonable closing costs, great platform to submit loan documents, regular communication throughout the process, transparency in all aspects!
Easy to work with, and moved fast !
Process was easy.
Mission accomplished!
The overall ease of the process
Great Service
This group is awesome. They sent me the details on what they needed in order to process the refinance, I sent all of the information back to them within a couple days, and I was closed before I knew it. They kept me informed through the process, and never gave me the run around like the company I was working with prior to Advisors. I highly recommend them.
Great Service
This group is awesome. They sent me the details on what they needed in order to process the refinance, I sent all of the information back to them within a couple days, and I was closed before I knew it. They kept me informed through the process, and never gave me the run around like the company I was working with prior to Advisors. I highly recommend them.